Reservations:
008620-86007566
Fax:
008620-22361515
008620-82525401
MSN
:
aaa886@163.com
E_mail:
aaa886@163.com
Finance Hotel
DingLong International
Hotel
Ocean Plaza Apartment
Shengdi Hotel
Canton Fair hotels(Guangzhou) Reservation Hotlines
In Mainland China:
020-22361555 In other areas around the world: 0086-20-22361555
MSN:aaa886@163.com FAX:008620-22361515 0086-20-82525401 EMAIL:aaa886@163.com
Frequently Asked question
1. How do I make a hotel reservation?
2. Is there any reservation number offered?
3. What's the most common payment method for reservations booked via CFHR?
4. When will I be asked to give out credit card info?
5. Is there anything unique about hotels in China that I should know about?
6. What types of rooms are described in CFHR?
7. What are the usual sizes of the beds?
8. Will a marriage certificate be required when a couple checks in?
9. What's the cancellation policy for a reservation?
1. How do I make a hotel reservation?
There are five ways to make a reservation through our agency:
a.
Reservation via the website: please go to our website at http://www.u020.com and
follow the instructions to book the hotel. Select a hotel and enter your contact info through
our automated order system.
b.
Reservation by form: We have a fast reservation link from the homepage. Make
reservations by using the web page to send us an e-mail.
c.
Reservation by e-mail: Please send a request directly by e-mail to 020@u020.com.
d.
Reservation by phone. Call international direct call at 8620-85636365. Call domestic
China at 86-020-88276137. Our toll free number in China is 86-800-830-1489. reservations by
in using the web page to send us an e-mail.
e.
Reservation by fax: please send your fax to 8620-85636525.
NOTE:
All reservations receive the same Internet preferential price regardless the
format how they are placed. reservations by using the web page to send us an e-mail.
2. Is there any reservation number offered?
When you make a reservation via our website, there is an automatically generated file
number. That is for tracking your reservation in our system only. The hotel's reservation
number(if one is given) will be given via the confirmation email. But please understand
that many of the hotels in China do not offer reservation numbers to guests. Providing
your name to the reception desk is enough to confirm your booking.
3. What's the most common payment method for
reservations booked via CFHR?
Most of the reservations are paid directly to the hotel upon check-in. During peak season
the hotel will ask for a one night's room rate or full room rate as deposit to secure the
reservation.
Note:
Reservations for Hong Kong hotels will often be asked to pay in advance.
4. When will I be asked to give out credit card info?
a.
For peak season reservations.
b.
For late check-ins after 16:00 (4:00pm).
c.
By special request of the hotel.
Your credit card info will be strictly protected by our agency.
5. Is there anything unique about hotels in China that
I should know about?
When you register at the hotel, you will be asked for a deposit. This amount is .
approximately twice your room rate. Although some international customers may not like
this policy, we can assure them there is little to worry as the hotel will only bill the
agreed-upon amount during check-out
6. What types of rooms are described in CFHR?
Single Room
- The room may only accommodate one person only.
Twin Room
- The room includes two single beds.
Double Room
- The room includes one king-size bed usually for couples.
Suite
- The room includes both sitting room and bedroom.
7. What are the usual sizes of the beds?
Single Room
- width 1.2/1.4 meters and length 2.0 meters.
Double Room
- width 1.8 meters and length 2.0 meters.
(1 meter = 3.28 feet)
Note:
Reservations for Hong Kong hotels will often be asked to pay in advance.
8. Will a marriage certificate be required when a couple
checks in?
No marriage certification will be asked if the customers are both international guests.
But if one is an international guest and the other a Chinese resident, a marriage certificate
will be asked to be furnished upon registering.
9. What's the cancellation policy for a reservation?
In most cases, cancellations are free of charge. Peak season cancellations will
incur a penalty-fee. Please see the details in your confirmation e-mail for full terms and
conditions once you have made an order.
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